Returns & Exchanges

Due to the perishable nature of our products, we do not accept returns on food items, but we are committed to ensuring you are 100% satisfied with your spicy haul. If your order arrived damaged or didn't meet your expectations, please reach out to us within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our team at [email protected] with your order number and a brief description of the issue.

• 2.
  Provide Evidence

  If your jars arrived broken or damaged during transit, please include a clear photo of the packaging and product.

• 3.
  Resolution Review

  Our team will review your request within 2-3 business days to determine eligibility for a replacement or a refund to your original payment method.

• 4.
  Final Processing

  Once approved, replacements are shipped immediately, or refunds are processed and typically appear on your statement within 5-10 business days.